Privacy Policy

Effective Date: 28 July 2026

Welcome to Sajiri Aura (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

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1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information

• Full Name

• Email Address

• Mobile Number

• Billing Address

• Shipping Address

Order Information

• Products Purchased

• Order Amount

• Order History

• Payment Status

Technical Information

• IP Address

• Browser Type

• Device Information

• Operating System

• Website Usage Data

• Cookies

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2. How We Use Your Information

We use your information to:

• Process and fulfil your orders

• Deliver products to your address

• Provide customer support

• Send order confirmations and shipping updates

• Process refunds, returns, or exchanges where applicable

• Prevent fraud and unauthorised transactions

• Improve our website and services

• Comply with legal obligations

• Send promotional offers or newsletters if you have opted in

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3. Payment Information

We offer secure online payment options through trusted third-party payment providers.

Depending on the payment method you choose, your payment may be processed by providers such as:

• Razorpay

• PayPal (if enabled)

• Cash on Delivery (where available)

We do not store your debit card number, credit card number, CVV, UPI PIN, net banking credentials, or other sensitive payment information on our servers.

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4. Shipping & Delivery

To deliver your order, we share only the necessary shipping details with our courier and logistics partners.

This typically includes:

• Recipient Name

• Delivery Address

• Mobile Number

We do not authorise courier partners to use your information for marketing purposes.

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5. Cookies

Our website uses cookies to:

• Remember your shopping cart

• Keep you logged in where applicable

• Improve website performance

• Analyse visitor behaviour

• Enhance your shopping experience

You can disable cookies through your browser settings, although some website features may not function properly.

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6. Third-Party Services

Our website may use trusted third-party services to operate efficiently, including:

• WooCommerce

• WordPress

• Razorpay

• Website hosting providers

These services have their own privacy policies governing the handling of your data.

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7. Information Sharing

We respect your privacy.

We do not sell, rent, or trade your personal information.

We may share your information only with:

• Payment processors

• Courier and shipping partners

• Website hosting providers

• Government or regulatory authorities when legally required

• Service providers assisting in website operations

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8. Data Security

We use appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.

While we strive to use commercially acceptable means to protect your information, no internet transmission or electronic storage method is 100% secure.

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9. Marketing Communications

If you choose to subscribe, we may send:

• New product announcements

• Promotional offers

• Festival discounts

• Marketing emails

You may unsubscribe at any time by clicking the unsubscribe link or contacting us directly.

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10. Your Rights

Subject to applicable law, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your data

• Withdraw consent for marketing communications

• Request information about how your data is processed

To exercise these rights, please contact us.

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11. Data Retention

We retain your personal information only for as long as necessary to:

• Complete your orders

• Meet legal and accounting requirements

• Resolve disputes

• Enforce our agreements

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12. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

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13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with the updated Effective Date.

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14. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us.

Sajiri Aura

Website: https://www.sajiriaura.com

Email: contact@sajiriaura.com

Business Address:

Varsha Building, Near Shree Hospital, Ganga Nagar, Old Sangvi, Pune – 411027

Business Hours:

Monday – Saturday

10:00 AM – 7:00 PM (IST)